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Troublesome travellers : the service system as a trigger of customer misbehaviour
Fellesson, Markus
;
Salomonson, Nicklas
;
A̐berg, Annika
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 256-274
Persistent link: https://www.econbiz.de/10010127409
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12
Measures that matters : service quality in IT service management
Cronholm, Stefan
;
Salomonson, Nicklas
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 60-76
Persistent link: https://www.econbiz.de/10010351479
Saved in:
13
Reuse and recycling of clothing and textiles : a network approach
Ekström, Karin M.
;
Salomonson, Nicklas
- In:
Journal of macromarketing : examining the interactions …
34
(
2014
)
3
,
pp. 383-399
Persistent link: https://www.econbiz.de/10010402625
Saved in:
14
Troublesome travellers : the service system as a trigger of customer misbehaviour
Fellesson, Markus
;
Salomonson, Nicklas
;
A̐berg, Annika
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 256-274
Persistent link: https://www.econbiz.de/10010184875
Saved in:
15
Bi-directional and stratified demeanour in value forming service encounter interactions
Echeverri, Per
;
Salomonson, Nicklas
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 93-102
Persistent link: https://www.econbiz.de/10011697910
Saved in:
16
Embodied interaction : a turn to better understand disabling marketplaces and consumer vulnerability
Salomonson, Nicklas
;
Echeverri, Per
- In:
Journal of marketing management : JMM ; journal of the …
40
(
2024
)
5/6
,
pp. 378-417
Persistent link: https://www.econbiz.de/10014549772
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