Jaakonmäki, Roope; Simons, Alexander; Müller, Oliver; … - In: Journal of Enterprise Information Management 31 (2018) 5, pp. 704-723
Purpose: Enterprise content management (ECM) is an important topic in information management, but researchers have long had difficulty developing a consistent definition. The purpose of this paper is to analyze ECM case reports from practice to identify ECM’s objectives, processes and...