Purpose – This paper has two objectives. The first is to see whether “shared values” is an important intermediary, or part of the “black box” (along with organisational commitment and job satisfaction), between HRM practices and firm performance. The second is to assess whether the use...

Purpose – Using the mutual gains model as a framework, the purpose of this paper is to explore the important issue of mutuality in employment relationships. Design/methodology/approach – This study uses a sample of 215 New Zealand professionals to assess the relationships between...

Purpose – The purpose of this paper is to investigate, from the perspective of knowledge workers (KWs), the factors which underpin worker performance. Although a broad array of factors is examined, the role played by the front-line manager (FLM) appears pre-eminent. Design/methodology/approach...

Purpose – To test the relationship between HRM practice and employee work‐related attitudes and examine whether different approaches to measurement of HRM gives different results. Design/methodology/approach – HRM practice was measured in three ways: additive measures of numbers of HRM...

Purpose The connection between employees’ well-being and performance, although widely studied in organizational psychology, has received much less attention from HRM scholars. The purpose of this paper is to extend the literature by examining the impacts of the multidimensional structure of...