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Stocking up and stocking out : food retail stock-outs, consumer demand, and prices during the COVID-19 pandemic in 2020

McLaughlin, Patrick W.; Stevens, Alexander; Arita, Shawn; … - In: Applied economic perspectives and policy 45 (2023) 3, pp. 1618-1633

Persistent link: https://www.econbiz.de/10014335461

Online retail shopping before and during the COVID-19 pandemic across age cohorts : insights from Sweden

Roos, John Magnus; Hansson, Lena; Hagberg, Johan - In: Nordic journal of business : NJB 71 (2022) 3, pp. 169-190

Persistent link: https://www.econbiz.de/10014280485

Emergent marketing strategies and their influence on the Customer Value Proposition of Fast-Moving Consumer Goods (FMCG) businesses during Covid 19 Pandemic in Botswana

Chiguvi, Douglas; Sepepe, Thuso - 2023

Persistent link: https://www.econbiz.de/10014285228

Motives of mobile payment adoption during COVID-19 pandemic in Sri Lanka : a holistic approach of both customers' and retailers' perspectives

Jayarathne, P. G. S. Amila; Chathuranga, B. T. K.; … - In: South Asian journal of marketing 4 (2023) 1, pp. 51-73

Purpose - This study aims to investigate the motives of mobile payment adoption from both customers’ and retailers’ perspectives in Sri Lanka during the COVID-19 pandemic period. It also aims to compare the motives of mobile payment adoption across rural and urban contexts....

Persistent link: https://www.econbiz.de/10014285434

Online retailer cold chain physical distribution service quality and consumers : evidence from China during the COVID-19 pandemic

Su, Miao; Zhao, Jinjing; Qi, Guanqiu; Kim, Junseung; … - In: International journal of logistics : research and … 26 (2023) 4, pp. 442-459

Persistent link: https://www.econbiz.de/10014322001

COVID-19 pandemic shopping experience in Saudi Arabia : scale development and validation for Muslim customers

Zia, Adil; Kalia, Prateek - In: Journal of Islamic marketing 15 (2024) 1, pp. 1-21

Persistent link: https://www.econbiz.de/10014451834

Analyzing the influence of COVID-19 on the E-commerce customer's retail experience in the supermarket industry : insights from Brazil

Cunha, Beatriz Moschetta; Lettieri, Carolina Kato; … - In: Logistics 7 (2023) 3, pp. 1-14

Background: E-commerce's convenience, speed, and ability to overcome geographical barriers have made it increasingly popular across industries. This study analyzed the impact of the COVID-19 pandemic on customer experience and satisfaction in supermarket retail e-commerce in the Brazilian...

Persistent link: https://www.econbiz.de/10014393346

The effect of a partnership franchising model on consumer satisfaction for a large German cooperative retail chain before and during the COVID-19 pandemic

Bachmann, Severin; Reichel, Richard; Wrede, Matthias - In: Zeitschrift für das gesamte Genossenschaftswesen : ZfgG 73 (2023) 2, pp. 105-130

Persistent link: https://www.econbiz.de/10014371781

Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic : a word-cloud and sentiment analysis approach

Stanca, Liana; Dabija, Dan Cristian; Campian, Veronica D. - In: Journal of retailing and consumer services 75 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014373382

Changing in-store customer behaviour in Hungary during the Covid-19 pandemic

Sikos T., Tamás; Kovács, Csaba József - In: Theory, methodology, practice 18 (2022) 1, pp. 83-91

Persistent link: https://www.econbiz.de/10013375384