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Karapetrovic, Stanislav
87
Casadesús, Martí
50
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34
Heras, Iñaki
30
Marimon, Frederic
27
Willborn, Walter
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Casadesus, Marti
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Casadesús Fa, Martí
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Dick, Gavin P.M.
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Heras Saizarbitoria, Iñaki
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International Journal of Quality & Reliability Management
17
International journal of quality & reliability management
17
The TQM Journal
10
The TQM Magazine
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The TQM journal : the international review of organizational improvement
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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71
Diffusion of quality standards in the hospitality sector
Alonso-Almeida, María del Mar
;
Marimon, Frederic
; …
- In:
International journal of operations & production …
33
(
2013
)
5
,
pp. 504-527
Persistent link: https://www.econbiz.de/10009749429
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72
Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7/8
,
pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
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73
Implementing multiple management systems : is it sustainable?
Bernardo, Merce
;
Simon, Alexandra
- In:
Action-based quality management : strategy and tools …
,
(pp. 115-125)
.
2014
Persistent link: https://www.econbiz.de/10011556874
Saved in:
74
Determinants of online booking loyalties for the purchasing of airline tickets
Llach, Josep
;
Marimon, Frederic
;
Alonso-Almeida, María …
- In:
Tourism management : research, policies, practice
35
(
2013
),
pp. 23-31
Persistent link: https://www.econbiz.de/10009687044
Saved in:
75
The balance of the impact of quality and recovery on satisfaction : the case of e-travel
Bernardo, Merce
;
Llach, Joseph
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1390-1404
Persistent link: https://www.econbiz.de/10010207986
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76
Gastronomy management : a comparative analysis of the existing management system standards
Bernardo, Merce
;
Escalante, Raúl
;
Roca, Joan
; …
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 163-175
Persistent link: https://www.econbiz.de/10011624568
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77
Openness and management systems integration : pursuing innovation benefits
Hernandez-Vivanco, Alfonso
;
Cruz-Cázares, Claudio
; …
- In:
Journal of engineering and technology management : JET-M
49
(
2018
),
pp. 76-90
Persistent link: https://www.econbiz.de/10011930099
Saved in:
78
Do multiple certifications leverage firm performance? : a dynamic approach
Hernandez-Vivanco, Alfonso
;
Domingues, Pedro
;
Sampaio, Paulo
- In:
International journal of production economics
218
(
2019
),
pp. 386-399
Persistent link: https://www.econbiz.de/10012132837
Saved in:
79
Functional quality and hedonic quality: A study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7
,
pp. 342-347
Persistent link: https://www.econbiz.de/10010046430
Saved in:
80
ISO 9001 diffusion analysis according to activity sectors
Llach, Josep
;
Marimon, Frederic
;
Bernardo, Merce
- In:
Industrial management & data systems
111
(
2011
)
2
,
pp. 298-317
Persistent link: https://www.econbiz.de/10008851459
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