Jørgen Anfindsen, Ole; Løvoll, Grunde; Mestl, Thomas - In: Benchmarking: An International Journal 19 (2012) 1, pp. 109-125
Purpose – The purpose of this paper is to construct a realistic best practice benchmark and develop a methodology for comparison of individual suppliers of marine bunker fuel. As is well‐known in this trade, unfair business behaviors in the bunker fuel market are not uncommon, resulting in...