Quality management, the traditional one and more so the modern Total Quality Management like the EFQM Excellence model, are exclusively social innovation thoroughly based in the social sciences, theoretically as well as methodically. In a more or less consistent way these systems have become a...

At the beginning of the 21st century and the emerging knowledge society, social science seems to be in a very difficult situation. On the one hand, there is a growing demand for social knowledge in the different spheres of society. On the other hand, social science itself is undergoing a deep...

This book builds a bridge between facilitation techniques and leadership in project and network management. It provides methodical Messages, a Facilitator Curriculum, and the wealth of 40 carefully selected and reality-proof tools, many of which have not been published at all or at least never...

1. Introduction -- 2. On Social Innovation Theory -- 3. Social Innovation in the Service Sector -- 4. Social Innovation and Welfare -- 5. Social Innovation and Social Entrepreneurship -- 6. Social Innovation at the workplace -- 7. Social Innovation, Open Innovation and Social Media -- 8....