Observes that a recent focus of organization behaviour and management theory has been on desirable, yet informal organization behaviours. Explains that this behaviour is called organization citizenship, or the “good soldier syndrome” and, although the definition of organization citizenship...

Presents a study which derives relationships between the personality/cultural variables of vertical and horizontal individualism and collectivism, on the one hand, and the organizational criteria of intrapreneurship and organizational commitment on the other. Suggests that horizontal...

Presents a model conceptualizing the role of emotional dissonance in organizational behavior. Emotional dissonance is a form of person‐role conflict originating from the conflict between expressed and experienced emotions. Viewed within a contingency framework, the effect of emotional...

Discusses the elimination of fear in the workplace as an essential task on the road to quality. The thematic focus is that fear robs an organization of its ability to adapt and focus the human energy necessary to compete in a global marketplace. Defines fear in the context of lowered goals and...

Organisational levels are viewed as important analytic frameworks in organisational behaviour. In organisational behaviour and organisation development texts, they are frequently presented as static otions, providing convenient headings under which particular organisational behaviour elements...

It is clear from work carried out in psychotherapy and family therapy, that individuals and families get stuck because an impasse develops between a conscious desire for change and an unconscious desire to avoid change. The authors consider how this can apply to groups and organisations. It is...

The current state of leadership training and development is summarised, as well as the three phases through which leadership theory and practice have passed (trait, behavioural and situational phases). Then weaknesses of these three approaches to leadership are highlighted, along with what seems...