Continued innovation of products, services, technology and the organization itself, is one way to keep a business on its feet during these turbulent times. The importance of innovation – the process during which leap‐changes are effected – is generally recognized. However, in practice, the...

A product is more likely to be successfully developed and marketed when the “upfront or fuzzy front‐end (FFE)” activities are understood and carefully managed. A framework is developed to illuminate several factors affecting FFE performance. Using this framework, several strategic issues...

Purpose – In offering a critical account of project‐based innovation projects, this paper aims to assess the creation and sharing of knowledge from a social constructionist perspective. Design/methodology/approach – Using findings from an in‐depth longitudinal study of a UK Government...

Purpose – This paper seeks to endorse the management control system taxonomy by Robert Simons to explore whether, how and why different approaches to management control are more intensely employed: in different phases of the radical innovation process; and in innovation projects showing...

Purpose – This paper aims to examine the impact of internal coordination capability on supplier involvement. Design/methodology/approach – Hypothesized relationships are tested using confirmatory factor analysis and hierarchical linear regression models. Findings – It was found that...

Purpose – A large number of methodologies for R&D project selection have been developed and reported in the literature over the last few decades, and it has become a very popular research topic since the 1960s. The aim of this paper is to classify and characterize the determining aspects...

Focuses on product advantage, a major contributing factor to new product performance, by examining the launch strategies associated with high and low levels of product advantage. Views a launch strategy as integrating protocol decisions, which have steered the course of a product’s development...

Purpose – This paper aims to examine a flagging but yet‐to‐be abandoned knowledge management (KM) project at a healthcare organisation in Asia through a case study approach. Design/methodology/approach – Semi‐structured interviews with a variety of stakeholders familiar with the...

Purpose – Despite its tremendous success and achievements, the information science (IS) industry has been plagued by shadows of failure and inefficiency since its early days. This paper takes the stance that poor communication with target organizations and users is one of the major causes of...

Purpose – The purpose of this paper is to understand and measure the impact of goal clarity, goal difficulty, and management support on five social and technical outcomes for quality circles (QCs) in a Chinese company. Design/methodology/approach – Survey scales were developed based on...