Purpose – The purpose of this paper is to analyze how implementation of a management concept is interpreted by a team within a multinational company. The headquarter “rolls out” a standardized version of teamwork within a lean production system. The authors want to investigate what...

Purpose Decentralisation attempts that aim to increase job autonomy do not always succeed. This paper aims to study to what extent the tendency to maintain existing operational task divisions is an important explanation for this lack of success. Design/methodology/approach In total, 456...

Purpose – This paper seeks to examine how aerospace design and integration teams in a highly partnered supply chain are able to leverage extant capabilities and develop new ones when faced with the necessity to adapt to organizational change. Design/methodology/approach – Building on the...

Purpose – This paper aims to address the issue of sustainability of excellence in today's turbulent environment and evaluates the effectiveness (to achieve objectives) of quality strategy in a DAP‐winning company. Design/methodology/approach – A face‐to‐face interview and a literature...

Purpose – The purpose of this paper is to contribute learning, knowledge creation and knowledge transfer obtained through a web-based role-play simulation environment as an intelligent approach towards organisational change. Such change occurs in the organisation during its transition to a new...

Notes that while total quality management has elements in behavioural and culture change which look to empowerment, the reality has been a selective, if not cynical, use of tools and language. Points out that successful TQM initiatives abound and that often they involve a method of...

Organizations in the construction industry have eschewed implementing TQM practices because short‐term benefits are relatively minimal. As a result, re‐engineering has emerged as an alternative to change. Albeit re‐engineering seeks radical performance improvements, the path to its...

While total quality management (TQM) has been widely applied in the management of change, and is likely to remain a priority into the next century, failure rates at times above 75 per cent give cause for concern. The study on which this paper is based has reviewed TQM as an approach to change...

Benchmarking is more than giving marks. It is a way of measuring a firm’s strategies and performance against "best‐in‐class” firms, both inside and outside the industry. The aim is to identify best practices that can be adopted and implemented by the organization with the purpose of...

Visionary management is a key issue for all organizations. It is a never‐ending journey toward competitive advantage. By making visionary thinking a part of your daily routine, you will integrate it into all aspects of your work. This should become your organization’s way of life. This...