University rankings have been based on a number of criteria, the most important of which is research output and quality. Although there is a lot of discussion on the controversy that surrounds all ranking methods, university evaluations are perhaps even more popular these days with the global...

Purpose: The purpose of this paper is to investigate the motives for obtaining an ISO 9000-certified quality management system in small and medium enterprises (SMEs) and whether such motives differ between large companies and SMEs. Design/methodology/approach: This study employed a qualitative...

Purpose: The purpose of this paper is to respond to the increasing demands that education currently faces and develop a structured approach for the implementation of lean thinking (LT) in primary and secondary education (P&SE) and empirically validated it. Design/methodology/approach: An...

Purpose: The purpose of this paper is to explore the association between ISO 9000 certification and business performance for small-to-medium enterprises in the food and beverage (F&B) industry. Design/methodology/approach: The research employed a qualitative approach based on case studies to...