Sinha, Ashish; Gu, Haodong; Kim, Namwoon; Emile, Renu - In: European Journal of Marketing 53 (2019) 10, pp. 2146-2172
Purpose: Given the high uncertainty in the quality perception of experiential products, manufacturers use signals to influence consumers’ decisions. In the movie industry, literature shows that performance of the main channel (e.g. cinema) strongly influences the performance of auxiliary...