Purpose: The study purpose was to analyse the excellence and operational efficiency of Portuguese industrial companies through the measurement of lean practices implementation. Additionally, it intended to propose a new model to assess the lean production system. Design/methodology/approach: The...

Our modern society and economy moves toward a knowledge-based and service-oriented global world. With the increase of mobile network, mobile devices, and internet of things, many industries, including government departments, private firms, and research communities, offer more transparency...