Intention-aware systems are introduced as a system class which enables user support based on intention detection. Thereby, intention-aware systems build on the user-centric support approach of attention-aware systems and the environmentcentric support approach of context-aware systems. A...

Today's enterprises have to continuously extend their operational limits to earn profit, thrive and prosper. Over time evolution led to the development of two concepts to master this challenge: intelligence and knowledge. This work introduces a system theoretic perspective on enterprises,...