Bredl, Klaus - In: I-KNOW '08 and I-MEDIA '08 : International Conferences …, (pp. 177-184). 2008
The need for Knowledge Management (KM) in Human Services is growing. New “Social Software”-solutions which came along with the so-called “Web 2.0” enable advanced possibilities of implementing KM-strategies in smaller agencies in the domain of Social Work. In the field of of human...