<title>Abstract</title> This article examines how multiprofessional healthcare teams, working as a post-New Public Management (post-NPM) reform, respond to accountability pressure resulting from the implementation of NPM reforms. The team members use three strategies to respond to this pressure: responsibility...

Purpose – This article aims to describe and analyze the results of efforts to improve patient‐centered care (PCC) in psychiatric healthcare. Design/methodology/approach – Using the methodology of a qualitative case study, the authors studied three Swedish child and adolescent psychiatric...

Purpose – This paper aims to describe the integrating and disintegrating effects of professional actions in customised care. Design/methodology/approach – Using a qualitative case study, the authors examine the work practices and cultures of three Swedish child and adolescent psychiatric...