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Purpose: With a view to contributing to a better understanding of the interactions between design dimensions, the authors aim to present a formal model that analyzes the internal fit relationship between centralization and formalization, taking into account organizational technology and the...
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Information technologies (IT) architecture and infrastructure is a significant cost item, especially for enterprises with complex production infrastructure and equipment that require automated and digital devices to collect and process primary data on technological and production processes. Most...
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An enterprise architecture tries to describe and control an organisation's structure, processes, applications, systems and techniques in an integrated way. The unambiguous specification and description of components and their relationships in such an architecture requires a coherent architecture...
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An enterprise architecture tries to describe and control an organisation’s structure, processes, applications, systems and techniques in an integrated way. The unambiguous specification and description of components and their relationships in such an architecture requires a coherent...
Persistent link: https://www.econbiz.de/10013520485
-Prozesse inklusive der Rollen -- 1.2.4 Messen und Auswerten der erbrachten Dienstleistung -- 1.2.5 Optimieren der vereinbarten … Dienstleistung -- Kapitel 2: Einführung eines IT Service Managements (ITSM) -- 2.1 Modell zur Einführung von ITSM-Prozessen -- 2 … Managers -- 3.2 Bildung von Business IT Services und IT Services -- 3.2.1 Business IT Services -- 3.2.2 IT Services -- 3 …
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Das Marketing von Dienstleistungsunternehmen rückt in Theorie und Praxis zunehmend in den Vordergrund der Diskussion einer marktorientierten Unternehmensführung. Die vorliegende Arbeit hat sich zum Ziel gesetzt, ein Konzept zur Erfassung und Erklärung der Qualität investiver Dienstleistungen...
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