Purpose: The purpose of this paper is to investigate whether financial companies of the USA are inclined to manipulate the management discussion and analysis (MD&A) tone and thus to follow impression management behaviours. Also, the paper proposes a tone analysis of MD&As conducted by comparing...

1 Introduction -- 2 Enterprise Resource Planning systems -- 3 Business Intelligence systems -- 4 ERP and BI as tools to improve information quality in the Italian setting: the research design -- 5 ERP and BI as tools to improve information quality in the Italian setting: empirical analysis -- 6...