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Spillover effects of emotional labor in customer service encounters toward coworker harming : a resource depletion perspective
Deng, Hong; Walter, Frank; Lam, Catherine K.; Zhao, Helen H. - In: Personnel psychology : a journal of applied research 70 (2017) 2, pp. 469-502
Persistent link: https://www.econbiz.de/10011746916
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Supervisors' emotional exhaustion and abusive supervision : the moderating roles of perceived subordinate performance and supervisor self-monitoring
Lam, Catherine K.; Walter, Frank; Huang, Xu - In: Journal of organizational behavior : OB ; the internat. … 38 (2017) 8, pp. 1151-1166
Persistent link: https://www.econbiz.de/10011821677
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Coworkers' relationship quality and interpersonal emotions in team-member dyads in China : the moderating role of cooperative team goals
Lam, Catherine K.; Huang, Xu; Walter, Frank; Chan, … - In: Management and organization review : MOR ; the official … 12 (2016) 4, pp. 687-716
Persistent link: https://www.econbiz.de/10011914253
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Antecedents of individuals' interteam coordination : broad functional experiences as a mixed blessing
Vries, Thomas A. de; Walter, Frank; Van der Vegt, Gerben S. - In: Academy of Management journal : AMJ 57 (2014) 5, pp. 1334-1359
Persistent link: https://www.econbiz.de/10010433485
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Structural impacts on the occurrence and effectiveness of transformational leadership : an empirical study at the organizational level of analysis
Walter, Frank; Bruch, Heike - In: The leadership quarterly : LQ ; an international … 21 (2010) 5, pp. 765-782
Persistent link: https://www.econbiz.de/10008746404
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An affective events model of charismatic leadership behavior : a review, theoretical integration, and research agenda
Walter, Frank; Bruch, Heike - In: Journal of management : JOM 35 (2009) 6, pp. 1428-1452
Persistent link: https://www.econbiz.de/10003923016
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Transformational leadership climate : performance linkages, mechanisms, and boundary conditions at the organizational level
Menges, Jochen; Walter, Frank; Vogel, Bernd; Bruch, Heike - In: The leadership quarterly : LQ ; an international … 22 (2011) 5, pp. 893-909
Persistent link: https://www.econbiz.de/10009378625
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A theoretical examination of mixed group mood : the construct and its performance consequences
Walter, Frank; Vogel, Bernd; Menges, Jochen - In: Individual sources, dynamics, and expressions of …, (pp. 119-151). 2013
Persistent link: https://www.econbiz.de/10010222225
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A literature review and emotion-based model of age and leadership : new directions for the trait approach
Walter, Frank; Scheibe, Susanne - In: The leadership quarterly : LQ ; an international … 24 (2013) 6, pp. 882-901
Persistent link: https://www.econbiz.de/10010242992
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Display rule perceptions and job performance in a Chinese retail firm : the moderating role of emplyees' affect at work
Lam, Cathrine K.; Walter, Frank; Ouyang, Kan - In: Asia Pacific journal of management : APJM ; a … 31 (2014) 2, pp. 575-597
Persistent link: https://www.econbiz.de/10010388037