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Serious games analytics : methodologies for performance measurement, assessment, and improvement
Loh, Christian Sebastian (ed.); Sheng, Yanyan (ed.);  … - 2016 - Softcover reprint of the hardcover 1st edition 2015
Persistent link: https://www.econbiz.de/10011564224
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Improving customer loyalty evaluation methods in the grocery retail industry : a data mining approach
Khodabandehlou, Samira; NikNafs, Ali Akbar - In: International journal of electronic customer … 10 (2016) 2/4, pp. 158-178
Persistent link: https://www.econbiz.de/10011688029
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A hierarchical multiple kernel support vector machine for customer churn prediction using longitudinal behavioral data
Chen, Zhen-yu; Fan, Zhi-ping; Sun, Minghe - In: European journal of operational research : EJOR 223 (2012) 2, pp. 461-472
Persistent link: https://www.econbiz.de/10009665425
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Customers churn prediction and marketing retention strategies. An application of support vector machines based on the AUC parameter-selection technique in B2B e-commerce industry
Gordini, Niccolò; Veglio, Valerio - In: Industrial marketing management : the international … 62 (2017), pp. 100-107
Persistent link: https://www.econbiz.de/10011707072
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Social customer relationship management and student empowerment in online learning systems
Anshari, M.; Alas, Y.; Yunus, N.; Sabtu, N. I.; Hamid, M. H. - In: International journal of electronic customer … 9 (2015) 2/3, pp. 104-121
Persistent link: https://www.econbiz.de/10011586438
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Time to implement data mining in insurance firms for effective CRM and CRM analytics
Bathnagar, Vishal; Ranjan, Jayanthi - In: International journal of networking and virtual … 9 (2011) 1, pp. 1-24
Persistent link: https://www.econbiz.de/10009270010
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Text mining methods applied to insurance company customer calls : a case study
Liao, Xiyue; Chen, Guoqiang; Ku, Ben; Narula, Rahul; … - In: North American actuarial journal : NAAJ ; leading the … 24 (2020) 1, pp. 153-163
Persistent link: https://www.econbiz.de/10012180731
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Bankruptcy prediction using support vector machines and feature selection during the recent financial crisis
Dellepiane, Umberto; Di Marcantonio, Michele; Laghi, Enrico - In: International journal of economics and finance 7 (2015) 8, pp. 182-195
Persistent link: https://www.econbiz.de/10011346867
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Tehran stock price modeling and forecasting using support vector regression (SVR) and its comparison with the classic model ARIMA
Hajibabaei, Saeed; Hajibabaei, Nematollah; Hosseini, … - In: Iranian economic review : journal of University of Tehran 18 (2014) 2, pp. 105-130
Persistent link: https://www.econbiz.de/10011455426
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An approach using E-Khool user log data for e-learning recommendation system
Vijaya, P.; Selvi, M. - In: Journal of information & knowledge management : JIKM 21 (2022) 3, pp. 1-17
Persistent link: https://www.econbiz.de/10013411268