Purpose – The purpose of this special issue s to cover a substantial range of approach to knowledge management …/methodology/approach – As pointed out by the literature on various aspects of the knowledge processes within and between organizations, the work … directions of knowledge management, the other one pointed out on applications of knowledge management to inter-firm networks …

should use Web GIS to improve their relationship with customers. Originality/value To the authors’ knowledge, no paper has …

Purpose The purpose of this paper is to examine the role of big data text analytics as an enabler of knowledge … uses text analytics to review 196 articles published in two of the leading KM journals – Journal of Knowledge Management … and Journal of Knowledge Management Research & Practice – in 2013 and 2014. The text analytics approach is used to process …

Purpose This study aims to identify the main knowledge processes associated with organizational knowledge culture. A … diverse range of knowledge processes have been referred to in the extant literature, but little agreement exists on which … knowledge processes are critical and should be supported by organizational culture. Design/methodology/approach Using a …

Australia, focusing on the use of tools and technologies for knowledge management (KM). NPOs of different sizes and operating in …

Purpose – The purpose of this paper is to study the external sources of knowledge that better exploit internal … knowledge in order to innovate. Design/methodology/approach – A balanced panel of 1,266 firms that respond to the Survey of … between external sources of knowledge and firm ' s absorptive capacity has a negative effect on innovation up to a certain …

Purpose – The aim of this paper is to develop a metric that quantitatively measures the risk of knowledge drain … two possible cases in which departure of a member has a high risk of causing knowledge drain: when the member is a network … proposed metric is designed considering network influence and knowledge level of individual members, and applied to a case …

culture on knowledge management processes and their link with organisational performance. It is suggested that organisational … assumptions. A holistic view of organisational culture and knowledge management processes, and their link with organisational … organisational culture, knowledge management processes and organisational performance. Findings – Potential implications of …

Purpose This paper aims to explore the relationship between face-to-face social networks and knowledge sharing. Design …. Findings The results reveal that face-to-face social networks facilitate knowledge sharing in diverse ways. These include the … comprehend the big picture and scope of the steps they take to facilitate knowledge sharing in organisations. Viewing knowledge …

service innovation (SI) and BP. Information and communication technology (ICT) increases external knowledge and internal … innovation, which in turn increases knowledge management (KM). ICT intensifies KM in result, OI increases, which contribute …