Purpose – Recent debates within the literature and amongst practitioners of coaching have been focussed on defining the scope and practice of coaching as a form of organizational intervention that can facilitate organizational and individual change. The purpose of this paper is to contribute...

Purpose – The purpose of this paper is to explore the establishment and development of a leadership centre in a South African University. The paper is concerned with reviewing concepts of identity, ideology and struggle from a systems‐wide perspective and their impact on working with...

This study reviews and evaluates international students' perceptions of UK banks. The specific research objectives were to identify international students' expectations and perceptions of service quality from UK banks and to assess the quality GAP or dissonance between these. A total of 297...