In times of sluggish economic growth innovation is perceived as the key lever to re-introduce dynamism into the economy and eventually also revive employment growth. Yet, six years after the outbreak of the financial crisis, it becomes evident that the rising unemployment is among the biggest...

Performance of the public sector is at the core of long-term wealth creation and welfare improvement. Yet, its measurement remains inadequate and flawed with data deficiency. In this paper we propose an extended framework for the assessment of public services performance that accounts for...