The study collates information on discrimination against consumers on grounds of place of residence or nationality in the Digital Single Market (DSM). Collected evidence indicates such practices as refusals to sell or discriminatory conditions depriving consumers of access to goods and services...

This study identifies and analyses the side effects that the "full harmonisation approach" of the proposed Consumer Rights Directive could have on national general contract laws or general sales laws. In particular, the study analyses the reasons for side effects of the proposed directive and...

This study provides an updated evaluation of the Package Travel Directive. Firstly, the implementation of the Directive – especially though the current state of play in the new Member States – is analysed. Particular aspects of the Directive are treated, such as the problem of the travel...

This briefing paper provides a preliminary analysis of the transposition, implementation and enforcement of the Directive on unfair commercial practices (2005/29/EC) and the Directive concerning misleading and comparative advertising (2006/114/EC). The paper responds to a request by the...

This paper outlines the main trends of the evolution of EU consumer legislation. It ends with some recent developments, in particular ADR and projects of standardisation organisations such as the CEN in the area of services. It draws the seemingly paradoxical conclusion that EU consumer law may...

In March 2020, the membership of the European Law Institute adopted the ELI Model Rules on Online Platforms. These Model Rules are the result of a 5-year project during which a multinational working group drafted and developed rules for the relationship between online platforms and their users....

The aim of this paper is to reflect upon the need to adjust EU consumer contract law to take into account the changing market structure caused by the rise of online platforms such as Airbnb, Uber or Amazon Marketplace. It is argued that the existing regulatory framework is primarily focused on...

The study collates information on discrimination against consumers on grounds of place of residence or nationality in the Digital Single Market (DSM). Collected evidence indicates such practices as refusals to sell or discriminatory conditions depriving consumers of access to goods and services...