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The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective

Ryding, Daniella; Vignali, Gianpaolo; Carey, Robin; Wu, … - In: International journal of business performance management 16 (2015) 2/3, pp. 280-303

Persistent link: https://www.econbiz.de/10011317281

An examination of the effects of quality on customer loyalty : the automobile industry in Taiwan

Chang, Peng-Chan; Chuang, Chun-Ling; Chuang, Wang-Ching; … - In: Total quality management & business excellence : an … 26 (2015) 2, pp. 203-217

Persistent link: https://www.econbiz.de/10010477220

Does customer satisfaction exist in purchasing and usage of electronic home appliances in Bangladesh through interaction effects of social media?

Md Uzir Hossain Uzir; Abu Bakar bin Abdul Hamid; … - In: International journal of business excellence : IJBEX 23 (2021) 1, pp. 113-137

Persistent link: https://www.econbiz.de/10012506639

Customer satisfaction on service provided by DARAZ : an online shopping site in Nepal

Panth, Birendra - In: Nepalese journal of economics : a publication of … 7 (2023) 4, pp. 69-86

Persistent link: https://www.econbiz.de/10014441955

Will they pitch or will they switch? : Comparing Chinese and American consumers

Krishen, Anjala S.; Hu, Han-Fen - In: Psychology & marketing 35 (2018) 3, pp. 210-219

Persistent link: https://www.econbiz.de/10011970157

Determinants of customer satisfaction and loyalty Waroeng Steak Restaurant in DKI Jakarta

Mubarok, Endang Saefuddin; Subarjo, Budi; Raihan, Raihan; … - In: Cogent business & management 10 (2023) 3, pp. 1-20

This study aims to determine the effect of facilities, brand image, product quality, promotion, and service quality on customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and quantitative explanatory, with a multivariate analysis...

Persistent link: https://www.econbiz.de/10014505809

Factors affecting smartphone brand switching behavior in Kathmandu valley

Kumari, Radha; Sah, Laxmi Kumar - In: Nepalese journal of economics : a publication of … 6 (2022) 3, pp. 82-95

Persistent link: https://www.econbiz.de/10013449196

The impact of innovation on customer satisfaction : a study of the cosmetic product

Sah, Raman - In: Nepalese journal of finance : a publication of Uniglobe … 6 (2019) 1, pp. 107-115

Persistent link: https://www.econbiz.de/10014493952

Redefining service quality scale with customer experience quality scale : a critical review

Gupta, Atul - In: International journal of services and operations management 25 (2016) 1, pp. 48-64

Persistent link: https://www.econbiz.de/10011593379

The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis

Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 21 (2019) 2, pp. 187-222

Persistent link: https://www.econbiz.de/10012106901