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Purpose – The objective of this paper is to identify the factors determining a business organisation's use of an intermediary when buying convention packages and meeting services. Design/methodology/approach – The data are based on a case, a public organisation responsible for promoting and...
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It is proposed that to reach a state of generative learning, an organization requires a “generative learning manager”: a person who understands the importance of development and directing of knowledge. The purpose of this study was, therefore, both to explain mechanisms like knowledge...
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case studies. The major causes include improper managing and strategy, culture differences, delays in communication, and … action, involvement of the entire staff, continuous focus on customers, and most of all, open and honest communication with …
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providing the best fit to the data. Communication and job security predicted openness and trust both directly and indirectly …
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