Purpose – The purpose of this paper is to present new aspects of the tension between creativity and productivity and improve the understanding on how research can be developed in very restricted environments, such as the context of an organization managed using the methods of Project...

The popular link between competitive strategy and information technology often misleadingly assumes that benefits accrue from technical change irrespective of good management practice. Considers the results from field work on managing two IT projects at a UK bank. Investment in IT is generally...

Investment project post‐completion auditing (PCA) is capable of yielding significant benefits to firms wishing to tighten the control of existing projects and also to improve their decision‐making and planning procedures. An increasing proportion of large companies now operates post‐audits...

New management techniques such as ‘just‐in‐time’, ‘lean manufacturing’ and ‘Six Sigma’ allow management accountants to shift their focus from the management and control of production processes to the management of strategic issues. This paradigm shift resulted from shorter...

Purpose – This paper aims to present an investigation of the problems concerned with delivering a variety of differing change programmes in a logically structured, repeatable and measurable manner. Design/methodology/approach – Case studies were conducted on a selection of significantly...

Purpose – The purpose of this paper is to introduce and discuss a process for specifying project scope and success criteria more completely – in terms of expected project outcomes, benefits and outputs. Design/methodology/approach – The paper reports on the third in a series of five action...

Purpose – A quality management system based‐ISO 9001 focuses on confirming process conformance from the initial development of a product through production, test, installation and servicing. Information management has been a key factor affecting the effective implementation of the standard....

Purpose – The purpose of this paper is to discuss measurement of project success in an ownership perspective. Design/methodology/approach – The research is based on a case study of owner structures in 11 projects. For each case, an analysis was made of which stakeholder that held six...

Purpose – The purpose of this research was to investigate how to measure the performance of research and technology collaborations and to subsequently improve the management of university‐industry collaborative projects. Design/methodology/approach – Literature studies have been carried...