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Purpose: The purpose of this paper is to present findings from a large-scale survey of members of co-operative and mutual enterprises (CMEs) that examines the factors influencing members’ intentions to remain loyal to the enterprise and to provide word of mouth (WOM)....
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In this paper, we examine the nature of innovation within small firms across two OECD countries with a particular focus on the differences between firms with low R&D intensity and those with high R&D intensity. Drawing on a sample of small to medium enterprises (SME) who were engaged in the...
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