Swarming demands and seasonality periodically induce a stringent capacity problem in the made-to-order (MTO) B2B environment. Desirable order admission is a tactic with minimal application cost for handling this problem. A real-time order admission problem with limited major-customer population...

Purpose: This study aims to examine the relationship between organizational capacity, slack resource, platform strategic choice and firm performance. It also tackles the endogenous issues regarding the strategic choice of platform types. Design/methodology/approach: This study uses Heckman’s...