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Kundeninteressen im öffentlichen Verkehr : Verbraucherschutz und Verbraucherbeteiligung
Schiefelbusch, Martin (ed.);  … - 2009
Persistent link: https://www.econbiz.de/10003831319
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
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Quality in the public procurement process
Rönnbäck, Åsa - In: The TQM journal : the international review of … 24 (2012) 5, pp. 447-460
Persistent link: https://www.econbiz.de/10009620511
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Qualität des öffentlichen Verkehrs in der Schweiz
Schad, Helmut; Sonderegger, Roger - In: Jahrbuch ... schweizerische Verkehrswirtschaft (2009), pp. 97-112
Persistent link: https://www.econbiz.de/10003887906
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Designing a user-centred public transportation services : an integrated quality service systems approach
Suzianti, Amalia; Nadhira Dhana Shafira - In: International journal of agile systems and management : … 14 (2021) 3, pp. 438-466
Persistent link: https://www.econbiz.de/10012668311
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Cost efficiency in Swedish public transport
Vigren, Andreas - In: Research in transportation economics 59 (2016), pp. 123-132
Persistent link: https://www.econbiz.de/10011706766
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Innovation in stable competitive tendering regimes : an insoluble knot?
Hansson, Lisa; Aldenius, Malin; Paulsson, Alexander; … - In: Research in transportation economics 100 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014456350
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Aerial cable cars as a transit mode : a review of technological advances, service area characteristics, and societal impacts in Latin America and the Caribbean
Cardona-Urrea, Santiago; Soza-Parra, Jaime; Ettema, Dick - In: Transport reviews : a transnational transdisciplinary … 44 (2024) 3, pp. 684-708
Persistent link: https://www.econbiz.de/10015051592
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Crowdsourcing and public transportation : barriers and opportunities : final paper submitted to the 23rd ITS biennial conference, 21–23 June 2021, Gothenburg, Sweden
Apanasevic, Tatjana; Rudmark, Daniel - 2021
In the last decade, private companies have successfully used crowdsourcing to revolutionise mobility, while public transport companies are still mostly failing to utilise the benefits of crowdsourcing. The application of crowdsourcing in public transport is a new area of academic research, and...
Persistent link: https://www.econbiz.de/10012804796
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Work unit incivility, job satisfaction, and total quality management among transportation employees
Morrow, Paula C.; McElroy, James C.; Scheibe, Kevin P. - In: Transportation research / E : an international journal 47 (2011) 6, pp. 1210-1220
Persistent link: https://www.econbiz.de/10009297397