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Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10009867291
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Establishing standards for wireless security in a security-conscious world
Smith, Alan D. - In: International journal of services and standards 3 (2007) 3, pp. 263-276
Persistent link: https://www.econbiz.de/10009867302
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Broadband competition for additional avenues for enhanced consumer connectivity : bridging the final physical barriers
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 491-510
Persistent link: https://www.econbiz.de/10009867303
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Registered travel programmes and its leveraging of Customer Relationship Management concepts
Smith, Alan D. - In: International journal of services and standards 3 (2007) 4, pp. 426-452
Persistent link: https://www.econbiz.de/10009867306
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Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10009867328
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Leveraging concepts of Knowledge Management with Total Quality Management : case studies in the service sector
Smith, Alan D. - In: International journal of logistics systems and management 5 (2009) 6, pp. 631-653
Persistent link: https://www.econbiz.de/10009867476
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Establishing and managing effective internal quality control measures in small service companies
Smith, Alan D. - In: International journal of logistics systems and management 7 (2010) 2, pp. 219-244
Persistent link: https://www.econbiz.de/10009867513
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Managing supply chain complexities and integration issues for competitive advantage : comparative analysis
Smith, Alan D. - In: International journal of logistics systems and management 9 (2011) 3, pp. 351-374
Persistent link: https://www.econbiz.de/10009867573
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Operational tactics and insights for deploying ERP-related software applications and technology : manufacturing case study
Smith, Alan D. - In: International journal of logistics systems and management 9 (2011) 4, pp. 458-477
Persistent link: https://www.econbiz.de/10009867581
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Vertically integrated product/process strategies in highly competitive environment : case study of the flexible door industry
Smith, Alan D. - In: International journal of logistics systems and management 11 (2012) 1, pp. 93-113
Persistent link: https://www.econbiz.de/10009867613