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A scale for measuring Internet banking service quality : literature review and validation with Indian public sector banks
Kundu, Sukanya; Datta, Saroj Kumar - In: Journal of electronic commerce in organizations : the … 12 (2014) 3, pp. 12-39
Persistent link: https://www.econbiz.de/10010469923
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Indian banking : the new vision
Rao, Katuri Nageswara (contributor) - 2007 - 1. ed.
Persistent link: https://www.econbiz.de/10003743351
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"E-banking" initiatives in Indian banks : a case of business process reengineering (BPR) implementation
Datta, Saroj K.; Kundu, Sukanya - In: World review of entrepreneurship, management and … 7 (2011) 2, pp. 174-191
Persistent link: https://www.econbiz.de/10009010044
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Internet Banking : Content Analysis of Selected Indian Public and Private Sector Banks’ Online Portals
Singh, Tejinderpal - 2014
Advancement in technology has played an important role in the distribution strategy of commercial banks. Banks distribute their products and services not only through a sole channel but instead through a variety of channels such as internet banking, automated teller machines, mobile banking,...
Persistent link: https://www.econbiz.de/10013065648
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Factors influencing overall service quality of online banking : a comparative study of indian public and private sector banks
Bhatt, Viral; Mehta, Bhoomi - In: The review of economic and business studies : REBS 13 (2020) 1, pp. 27-46
Persistent link: https://www.econbiz.de/10012626442
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The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi; Jaiswal, Deepak - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
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Customer’s Satisfaction on Online Banking Services Offered by Selected Private and Public Sector Banks in Chennai City
Raja, Dr. M.; Gopalakrishnan, Dr. M. Muthu; Reddy, Dr. … - 2020
significantly. Employees stress is an important issue to be addressed to improve the performance of public sector banks in India …
Persistent link: https://www.econbiz.de/10014102064
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An empirical investigation of mobile banking adoption in developing countries
Pavithran, Raju; Varaprasad, G.; Sridharan, R.; … - In: International journal of enterprise information systems … 10 (2014) 1, pp. 76-93
Persistent link: https://www.econbiz.de/10010404012
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Factors affecting consumer behaviour in mobile financial services in Bangladesh
Ahmed, Afnaan; Uddin, S. M. Raihan; Hassan, S. M. Rifat - In: Asia-Pacific sustainable development journal 29 (2022) 1, pp. 142-167
Persistent link: https://www.econbiz.de/10014333553
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Electronic and internet banking
Reddy, C. N. - 2008
Persistent link: https://www.econbiz.de/10003791682