This article reports results from surveying decision makers who had used a visual, interactive (VI) model to aid their decision making. The survey was a follow-up to an earlier survey of modellers who had built at least one VI model. The model builders reported on their practical experience with...

In this paper, we address the simultaneous determination of price and inventory replenishment when customers return product to the firm. We examine cases when the quantity of returned product is a function of both the quantity sold and the price, in single and multi-period problems, with and...

The use of a Visual Interactive Simulation (VIS) model for experimental analysis, where the user initiates runs and gathers information as desired without necessarily any respect for formal analysis, is encouraged by some proponents of VIS and VIS software packages. Proponents of formal output...

Tools to restrict customer migration across segments are referred to as 'fences' in revenue management. However, most fences are not perfect and allow some degree of demand leakage from the high-priced market segment to the low-priced segment. In this paper, we lay out the theoretical foundation...