M., Dileep Kumar; Govindarajo, Normala S.; Khen, Mae Ho Seok - In: International Journal of Culture, Tourism and … 14 (2019) 1, pp. 83-101
Purpose: Tourism researchers proposed that service quality dimensions of tourist destinations can contribute in developing a favorable or unfavorable image among travelers which affect visitors’ loyalty or disloyalty as well as destination image. However, such claims are seldom evaluated into...