Although business process management (BPM) is an important organizational practice for improving operational competitiveness of organizations, research has shown that as many as 60–80% of BPM initiatives are unsuccessful. This study provides a methodology to evaluate BPM implementation...

In recent years businesses around the world have been facing the challenges of a rapidly changing environment due to the development of business market and technology. As a result, organizations are paying more attentions to supporting business process management with the ability to adapt to the...

Organisations are increasingly focusing on their business processes to excel. Since the journey towards process excellence is challenging, various authors have proposed a business process maturity model (BPMM) to gradually improve maturity and capability. Nonetheless, a comprehensive definition...

Information Technologies bear the potential of new uses. These uses provoke a new organization which induces a new vision of software engineering. Under the influence of globalization, and the impact of Information and Communication Technologies (ICT) that modify radically our relationship with...

This case study creates an economically and technically competitive operating management system to improve the efficiency and quality of performance in a mid-sized electronics manufacturing company. The research was carried out with the aim of increasing the economic value of the studied company...

To be able to manage the processes it is essential to possess information on the current progress of the processes as well as past performance. This requires to create for each process particular indicators that measure its performance. By comparing the past values of indicators the process...

Y generáció vagy ezredfordulós generáció, amelybe a 1980-as évektől a 2000-es évek elejéig születettek sorolják, ez az a korosztály, akit oktatunk. Egyfelől a számítógéppel együtt nőttek fel, másik oldalról a tudásuk nem áll biztos alapokon, türelmetlenek, minden őket...

Traditional model of management is based on hierarchical decomposition of organizational structure. Company is divided on workroom, union, partitions and every formation of his has independent agenda and his responsibility. However the formations often have tendency create about themselves...

Small and medium-sized companies usually perceive controlling in connection with financial management. However, it is a serious mistake which may have very unpleasant consequences for businesses. Such consequences are usually connected with a failure to achieve operational and strategic aims in...

The construction of business process models has become an important requisite in the analysis and optimization of processes. The success of the analysis and optimization efforts heavily depends on the quality of the models. Therefore, a research domain emerged that studies the process of process...