produktionsnahen Dienstleistungsbereichen diskutiert sowie Praxisbeispiele zur Messung und Steigerung der Produktivität in der …

Whereas the measurement of tangible assets, e.g. cost of sales or raw material, used to be one of the main issues of … workers. Against this background, the measurement of knowledge has become a challenge for the managers of knowledge based … companies and they are looking for a knowledge measurement model to achieve the optimal organization well-being. Kerstin Fink …