Bugdol, Marek; Jedynak, Piotr - In: International Journal of Quality & Reliability Management 39 (2021) 1, pp. 115-136
Purpose: The aim of this paper is to show the ways of setting quality objectives, their attributes and the conditions under which they can perform a motivational function. Design/methodology/approach: Collecting relevant data, the authors used the results of previous research and theoretical...