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A performance evaluation framework for technical institutions in one of the states of India

Das, Manik Chandra; Sarkar, Bijan; Guharāẏa, Siddhārtha - In: Benchmarking : an international journal ; BIJ 22 (2015) 5, pp. 773-790

Persistent link: https://www.econbiz.de/10011401413

Determining critical service quality from the view of performance influence

Wang, Kung-Jeng; Chang, Tsang-Chuan; Chen, Kuen-Suan - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 368-384

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Supplier performance evaluation by using fuzzy topsis methodology

Bilişik, Murat Taha; Bilişik, Özge Nalan - In: Global review of business and economic research 10 (2014) 2, pp. 153-162

Persistent link: https://www.econbiz.de/10011343196

A framework for comparative evaluation of lean performance of firms using fuzzy TOPSIS

Kumar, Sanjay; Singh, Bhim; Qadi, Mohammed Asim; Kumar, … - In: International journal of productivity and quality … 11 (2013) 4, pp. 371-392

Persistent link: https://www.econbiz.de/10009745042

Performance evaluating of IT department using a modified fuzzy TOPSIS and BSC methodology (case study : Tehran Province Gas Company)

Manian, Amir; Fathi, Mohammad Reza; Zarchi, Mohammad Karimi - In: Journal of management research 3 (2011) 2, pp. 1-18

Persistent link: https://www.econbiz.de/10009726029

Measuring quality auditors performance in food supply chain

Najafi, Asadallah - In: International supply chain management and collaboration …, (pp. 329-344). 2011

Persistent link: https://www.econbiz.de/10009657806

A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains

Khalili-Damghani, Kaveh; Taghavifard, Mohammad - In: International journal of services and operations management 13 (2012) 2, pp. 147-188

Persistent link: https://www.econbiz.de/10009660774

Measuring university performance using a knowledge-based balanced scorecard

Zangoueinezhad, Abouzar; Moshabaki, Asghar - In: The international journal of productivity and … 60 (2011) 8, pp. 824-843

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Implementing agility appraisement module in fuzzy context : an Indian perspective

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A fuzzy MCDM model with objective and subjective weights for evaluating service quality in hotel industries

Zoraghi, Nima; Amiri, Maghsoud; Talebi, Golnaz; Zowghi, … - In: Journal of industrial engineering international 9 (2013), pp. 1-13

This paper presents a fuzzy multi-criteria decision-making (FMCDM) model by integrating both subjective and objective weights for ranking and evaluating the service quality in hotels. The objective method selects weights of criteria through mathematical calculation, while the subjective method...

Persistent link: https://www.econbiz.de/10010225042