In this paper we combine three theories of attitude and behavior change in an attempt to inform the under-studied concept of sustained technology usage over time. We address two broad research questions (1) what specific processes act to drive behavior change? and (2) does the route of...

Drawing on the conceptual foundations of feedback and behavior modeling we investigate the effects of managers' coaching intensity on the performance of those they supervise, at multiple levels of an organizational hierarchy. Data from 328 sales associates reporting to 114 middle managers, and...

Drawing on the conceptual foundations of leader-member exchange and behavior modeling we investigate the effects of managers' coaching intensity on the performance of those they supervise at multiple levels of an organizational hierarchy. Data from 328 sales people reporting to 114 middle...

An extensive body of literature explores the importance of individuals' acceptance of technology as it relates to the success of new systems' implementation. However, previous research does not take into account the active role of users in finding new applications for already developed systems....