The focus of this work is care and compassion within the context of organization and management studies. The text aims to understand how members of an English hospice identify or fail to identify with an organization where issues of life and death take centre stage and explores problems it faces...

Superior knowledge of customers’ perceptions of value is recognised as a critical success factor in today's competitive marketplace. Despite this, the voice of the consumer is often poorly integrated within the value chain, the UK fresh‐meat sector being one example. This supply chain has...

Purpose – This paper aims to explore ethical purchasing behaviours and attitudes, relating to the Royal Society for Prevention of Cruelty to Animals (RSPCA) and their brand‐extension “Freedom Food”. Design/methodology/approach – A mixed methodology was adopted. This involved both...

A highly‐fragmented UK beef industry today faces large, powerful retailers, potentially giving rise to mistrust and lack of common purpose. Consumer confidence in beef has been undermined by BSE and similar crises. The beef supply chain has responded with a number of initiatives designed to...