//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service-ability : create a cus...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Management
46,313
Relationship marketing
25,611
Beziehungsmarketing
25,576
Customer satisfaction
15,530
Kundenzufriedenheit
13,947
Consumer behaviour
13,408
Konsumentenverhalten
13,252
Deutschland
10,563
Theorie
9,994
Theory
9,849
Germany
9,012
Service quality
8,505
Dienstleistungsqualität
8,272
Marketing
8,182
Dienstleistung
7,092
USA
5,072
United States
4,416
Marketingmanagement
4,235
Electronic Commerce
4,074
Unternehmen
4,055
Brand management
3,834
Markenführung
3,831
Marketing management
3,752
Services
3,742
Strategisches Management
3,623
management
3,545
Customer service
3,467
Kundenservice
3,074
Innovation
2,924
E-commerce
2,872
Lieferantenmanagement
2,845
Supplier relationship management
2,845
Social Web
2,766
Social web
2,766
Managers
2,686
Führungskräfte
2,655
Markenimage
2,564
Kundenmanagement
2,561
Online-Marketing
2,547
Dienstleistungssektor
2,523
more ...
less ...
Online availability
All
Undetermined
25,476
Free
14,551
Type of publication
All
Book / Working Paper
70,325
Article
48,197
Journal
1,790
Other
761
Database
1
Type of publication (narrower categories)
All
Article in journal
31,720
Aufsatz in Zeitschrift
31,720
Aufsatz im Buch
7,642
Book section
7,642
Hochschulschrift
7,493
Graue Literatur
5,830
Non-commercial literature
5,830
Thesis
5,456
Collection of articles of several authors
5,210
Sammelwerk
5,210
Aufsatzsammlung
3,838
Lehrbuch
3,328
Working Paper
2,791
Textbook
2,717
Arbeitspapier
2,615
Dissertation u.a. Prüfungsschriften
2,511
research-article
2,236
Konferenzschrift
2,191
Bibliografie enthalten
1,815
Bibliography included
1,815
Case study
1,541
Fallstudie
1,541
Conference proceedings
1,047
Ratgeber
948
Bibliographie
875
Guidebook
833
Handbook
675
Handbuch
675
Glossar enthalten
445
Glossary included
445
Festschrift
422
Article
385
Amtsdruckschrift
378
Government document
378
Conference paper
317
Konferenzbeitrag
317
Fallstudiensammlung
264
case-report
260
review-article
253
Bibliografie
246
more ...
less ...
Language
All
English
73,749
German
35,517
Undetermined
8,504
Hungarian
1,217
French
1,151
Russian
540
Polish
336
Spanish
172
Italian
158
Swedish
117
Dutch
76
Czech
72
Romanian
62
Danish
49
Bulgarian
46
Ukrainian
46
Portuguese
42
Lithuanian
32
Slovenian
29
Finnish
27
Serbian
22
Croatian
21
Slovak
17
Norwegian
16
Malay (macrolanguage)
11
Multiple languages
9
Turkish
8
Chinese
8
Afrikaans
6
Modern Greek (1453-)
5
Estonian
5
Macedonian
5
Albanian
4
Arabic
3
Bosnian
3
Indonesian
3
Latvian
3
Japanese
2
Valencian
1
Persian
1
more ...
less ...
Author
All
Bruhn, Manfred
400
Homburg, Christian
252
Meffert, Heribert
232
Pepels, Werner
202
Huber, Frank
181
Kotler, Philip
178
Bloom, Nicholas
158
Wiedmann, Klaus-Peter
148
Bauer, Hans H.
145
Van Reenen, John
126
Corsten, Hans
124
Ahlert, Dieter
112
Diller, Hermann
107
Belz, Christian
105
Kumar, V.
103
Drucker, Peter F.
100
Wirtz, Bernd W.
99
Tomczak, Torsten
95
Herrmann, Andreas
94
Stauss, Bernd
94
Han, Heesup
91
Merz, Joachim
88
Esch, Franz-Rudolf
84
Fritz, Wolfgang
84
Holst, Elke
82
Reichwald, Ralf
82
Burmann, Christoph
79
Kleinaltenkamp, Michael
79
Kreutzer, Ralf T.
78
Sadun, Raffaella
76
Sheth, Jagdish N.
75
Krafft, Manfred
73
Hinterhuber, Hans H.
71
Kirsch, Anja
71
Backhaus, Klaus
70
Warner, Malcolm
68
Schreyögg, Georg
67
Wrohlich, Katharina
67
Gössinger, Ralf
66
Mattila, Anna S.
65
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
700
Verlag Dr. Kovač
111
National Bureau of Economic Research
104
OECD
103
Université Paris-Dauphine (Paris IX)
99
Edward Elgar Publishing
89
IGI Global
81
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
81
De Gruyter Oldenbourg
73
Verlag Franz Vahlen
73
Haufe-Lexware GmbH & Co. KG
72
Springer-Verlag GmbH
72
Varazdin Development and Entrepreneurship Agency
66
Springer Gabler <Firma>
65
HAL
61
Devlet İstatistik Enstitüsü
56
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
52
World Bank Group
50
Books on Demand GmbH <Norderstedt>
48
W. Kohlhammer GmbH
43
Europäische Kommission
41
Nomos Verlagsgesellschaft
41
Harvard Graduate School of Business Administration
40
Gesellschaft zur Erforschung des Markenwesens
36
International Monetary Fund
36
Springer International Publishing
35
Wiley-VCH
35
American Marketing Association
32
UVK Verlagsgesellschaft mbH
32
ToKnowPress
31
Organisation for Economic Co-operation and Development
30
Peter Lang GmbH
30
RWTH Aachen
30
eSocialSciences
30
Campus Verlag
29
Cornell - Center for Advanced Human Resource Studies
29
Shaker Verlag
29
Erich-Schmidt-Verlag
28
Uni-Taschenbücher GmbH
28
Europäische Kommission / Statistisches Amt
27
more ...
less ...
Published in...
All
SpringerLink / Bücher
2,123
Journal of business research : JBR
912
Journal of retailing and consumer services
779
International journal of hospitality management
587
Springer eBook Collection
557
Industrial marketing management : the international journal for industrial and high-tech firms
507
Gabler Edition Wissenschaft
453
Springer eBook Collection / Business and Economics
415
Europäische Hochschulschriften / 5
381
The service industries journal
365
The journal of services marketing
351
Research
319
Lehrbuch
280
Tourism management : research, policies, practice
269
The journal of business & industrial marketing
254
International journal of contemporary hospitality management
235
Journal of travel and tourism marketing
232
Journal of the Academy of Marketing Science
227
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
225
Journal of hospitality marketing & management
210
Journal of Services Marketing
208
Journal of service research : JSR
202
Journal of strategic marketing
201
Journal of service management
200
Management Decision
191
Cogent business & management
172
European research studies
170
Services marketing quarterly
170
International journal of electronic customer relationship management : IJECRM
168
Psychology & marketing
165
Journal of marketing
163
Asia Pacific journal of marketing and logistics
155
European journal of marketing : EJM
149
Journal of retailing
148
International Journal of Contemporary Hospitality Management
144
Journal of business ethics : JOBE
141
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
141
Service business
140
European Journal of Marketing
139
essentials
139
more ...
less ...
Source
All
ECONIS (ZBW)
83,332
USB Cologne (EcoSocSci)
26,193
RePEc
3,791
Other ZBW resources
3,416
BASE
2,712
EconStor
696
USB Cologne (business full texts)
644
OLC EcoSci
187
ArchiDok
103
more ...
less ...
Showing
116,441
-
116,450
of
121,074
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
116441
The changing face of
management
in Thailand
Andrews, Tim G.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10004933162
Saved in:
116442
Management
und soziale Arbeit : Beiträge zu Freire, Lévinas und Luhmann zur Frage nach dem Menschenbild
Berzel, Stefan
-
2008
Persistent link: https://www.econbiz.de/10004933170
Saved in:
116443
The
management
500 : a high-octane formula for business success
Coughlin, Dan
-
2009
Persistent link: https://www.econbiz.de/10004933218
Saved in:
116444
Management
Hitt, Michael A.
;
Black, J. Stewart
;
Porter, Lyman W.
-
2009
-
2. ed., Pearson Internat. ed.
Persistent link: https://www.econbiz.de/10004933247
Saved in:
116445
A manager's guide to data warehousing : [timely, practice, reliable]
Reeves, Laura L.
-
2008
Persistent link: https://www.econbiz.de/10004933252
Saved in:
116446
The business of tourism
Holloway, J. Christopher
-
2009
-
8. ed.
Persistent link: https://www.econbiz.de/10004933269
Saved in:
116447
Corporate resiliency : managing the growing risk of fraud and corruption
Bishop, Toby J.
;
Hydoski, Frank E.
-
2009
Persistent link: https://www.econbiz.de/10004933287
Saved in:
116448
General
management
- leadership : Vision einer ganzheitlichen Unternehmensentwicklung ; das
Management
-Modell des Executive MBA der Hochschule Luzern - Wirtschaft
Nagel, Erik
;
Senn, Paul
;
Kaudela-Baum, Stephanie
-
2008
Persistent link: https://www.econbiz.de/10004933332
Saved in:
116449
Globalization ob business : theories and strategies for tomorrow's managers
Okpara, John O.
(
contributor
)
-
2008
-
1. ed.
Persistent link: https://www.econbiz.de/10004933340
Saved in:
116450
The
management
of strategy : [the propensity to be capable]
Miller, Malcolm C.
-
2008
-
5.1.1 ed., 5. Nov. 2008
Persistent link: https://www.econbiz.de/10004933356
Saved in:
First
Prev
11641
11642
11643
11644
11645
11646
11647
11648
11649
11650
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->