In this article a conceptual framework of the ordering process, especially the formalisation of this process, is presented. The fundaments of the framework are grounded on the observation that due to information technology and the necessity of reducing control complexity, companies often try to...

Inter-organizational systems (IOS) are ICT-based systems that enable organizations to share information and to electronically conduct business across organizational boundaries. Especially since the increasing availability of the Internet, there have been less technological barriers to implement...