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Assessing the development impact of social outsourcing of IT service

Heeks, Richard; Arun, Shoba - In: Socially responsible outsourcing : global sourcing with …, (pp. 81-96). 2016

Persistent link: https://www.econbiz.de/10011434098

A framework to study vendors' contribution in a client vendor relationship in information technology service outsourcing in India

Jain, Daisy Mathur; Khurana, Reema - In: Benchmarking : an international journal ; BIJ 23 (2016) 2, pp. 338-358

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Impact of pricing and outsourcing models on Indian information technology service outsourcing

Jain, Daisy Mathur; Khurana, Reema - In: Benchmarking : an international journal ; BIJ 22 (2015) 4, pp. 610-623

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In an Outpost of the Global Economy : Work and Workers in India's Information Technology Industry

Upadhya, Carol - 2011

While much has been written on the growth of information technology (IT) and IT-enabled services in India, little is … explore questions about the trajectory of globalization in India. The themes covered include: sourcing and social structuring …

Persistent link: https://www.econbiz.de/10011676947

Contact centre service excellence : a proposed conceptual framework

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Social outsourcing as a development tool : the impact of outsourcing it services to women's social enterprises in Kerala

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Outsourcing to India : the offshore advantage

Kobayashi-Hillary, Mark - 2005 - 2. ed.

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A study on the employee turnover antecedents in ITES/BPO sector

Rekha, K. R. Sree; Kamalanabhan, T. J. - In: International journal of learning and change : IJLC 4 (2010) 2, pp. 164-180

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Managing core outsourcing to address fast market growth : a study of an Indian mobile telecom service provider

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Business process outsourcing (BPO) in CAR finance industry

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