Purpose – Explains how to make organizational reforms last. Design/methodology/approach – Describes the actions needed to move an organization from implementation to the point where improvements are fully embedded. Findings – Highlights the importance of having a top‐level champion who...

Purpose – Describes the benefits of an evidence‐based, metrics‐driven approach to formulating HR strategy. Design/methodology/approach – Details the approach taken to developing the HR strategy at Royal Mail's letters business, which involved: identifying the priorities for the HR...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – This paper aims to discuss the role of HR in organizational change at Indian electricity‐distribution company NDPL. Design/methodology/approach – Examines the state of NDPL before the changes, the reforms that were needed, how they were implemented and the results they have...

Purpose – Reveals how an Italian company that faced bankruptcy in the late 1990s has transformed its fortunes through the close involvement of its employees and other stakeholders. Design/methodology/approach – Sketches the history of Granarolo, its focus on product quality and the various...

Purpose – This paper aims to claim that most people are control freaks and explain how they can be encouraged to accept change. Design/methodology/approach – The paper puts forward a five‐step plan to help to create genuine change in an organization. Findings – The paper describes the...