Almehdawe, Eman; Jewkes, Beth; He, Qi-Ming - In: European Journal of Operational Research 226 (2013) 3, pp. 602-614
Ambulance offload delays are a growing concern for health care providers in many countries. Offload delays occur when ambulance paramedics arriving at a hospital Emergency Department (ED) cannot transfer patient care to staff in the ED immediately. This is typically caused by overcrowding in the...