Supply chain management implies an increased reliance on closer buyer/supplier relationships. This study used a multi-method (survey and interview) approach to determine the nature of alliance management in modern supply chains. One point regarding the present status of alliance management in...

Globalization, new technology, and potential high returns have compelled many managers to adopt supply chain management. However, despite commitment and investment from managers, many firms are not able to realize high returns on supply chain initiatives. Our study uses a triangulation...

While processes for transition from planned to market economy vary, there is one common outcome from the transition process – more discriminating customers. Growing customer expectations increase the possibility of failing to meet those expectations. In competitive market economies service...

The cooperation-competition tension in strategic alliances creates a social dilemma where

Contributions to public goods are premised on the expectation that the collective will realize benefit in excess of the value of required contributions. However, past research has focused on public goods of fixed and known value, for which the added value of the produced public good is obvious....

Some scholars have been so blunt as to claim that information technology is the answer to all the problems facing supply chain managers. We posit that, although information technology integration is necessary for a supply chain to succeed, people are also crucial for supply chain management to...

The social dilemma paradigm traditionally addresses two types of collective action problems: give-some and take-some resource management dilemmas. We highlight several limitations of this paradigm in addressing more complicated resource management problems where actors both give and/or take...

We describe and empirically investigate a hybrid social dilemma that merges give-some and take-some dilemmas by allowing individuals to choose to either give or to take resources from a shared resource pool. Study 1 finds that (a) group size increases the inequality among group members and the...