Susanto, Aries; Lee, Hwansoo; Zo, Hangjung; Ciganek, … - In: Journal of Global Information Management (JGIM) 21 (2013) 2, pp. 72-95
Internet banking is a prominent example of Internet-based applications. Previous research has found that satisfaction, trust, commitment, and loyalty are important factors for Internet banking success. Resistance to adopt Internet banking is often attributed to the role of trust, security, and...