vom Brocke, Jan; Simons, Alexander; Herbst, Andrea; … - In: Business Process Management Journal 17 (2011) 6, pp. 965-985
Purpose – The purpose of this paper is to identify organizational challenges that drive enterprise content management (ECM) adoption from a process point of view. Design/methodology/approach – The presented results are grounded in both the academic literature on ECM and qualitative data from...