Purpose: Distribution and retail supply of electricity is the most important cog in the power sector value chain. Despite several reforms, most of the Discoms are facing huge financial losses and resorting to a tariff hike which may not be a viable solution. The purpose of this paper is to...

Purpose: The purpose of this paper is to compare some major National Quality Award/Business Excellence Models (NQA/BEM) in terms of the criteria employed and their relative weights. It shows that these models vary both in terms of criteria and their weights. Whereas some of them are changing...

Purpose: The purpose of this paper is to reveal the limitations of h-index in assessing research performance through citation analysis and suggest two new indexes called prime index (P-index) and value added index (V-index), which are simpler to compute than g-index and more informative. For...

Purpose: In today’s uncertain business environment, Industry 4.0 is regarded as a viable strategic plan for addressing a wide range of manufacturing-related challenges. However, it appears that its level of adoption varies across many countries. In the case of a developing economy like India,...