Purpose This paper is an exploratory investigation of manufacturing practices, dimensions of manufacturing performance, and their relationships via an empirical study, in an effort to develop new insights into operations strategy. Design/methodology/approach By examining manufacturing data...

Purpose – This paper aims to present a framework that will help manufacturing firms to configure their internal production and support operations to enable effective and efficient delivery of products and their closely associated services. Design/methodology/approach – First, the key...

Purpose – Operational practices and operational capabilities are critical yet distinct elements in operations strategy. The purpose of this paper is to examine their conceptual differences and explore how they are developed in a portfolio, considering the potential for practices and...

A substantial number of propositions have been made over the last 20 years regarding the content of manufacturing strategy and the process of strategy development and implementation. Although many of the propositions have been well received, few have been rigorously tested via empirical methods....

Notes that substantive relationships between dimensions of competition and supportive manufacturing strengths have not been clearly established. Existing priorities‐based models of strategy ignore the dynamics of manufacturing capabilities. Furthermore, these models employ highly aggregated...

Purpose – In an effort to further explain why manufacturing firms that move towards service provision often do not achieve the financial benefits they would expect, the purpose of this paper is to examine the impact of service additions on the risks affecting the firm....

Purpose Managing internal supply chains is becoming increasingly complex, requiring managers to balance diverse needs. As a result, managers continuously face the need to change how they organize their internal supply chains. The purpose of this paper is to examine this phenomenon by addressing...